How we work
The one-on-one relationship with your operator is the service. The AI is the extension that makes it possible at boutique scale.
AI does not replace your operator. It extends them. A named person runs your strategy, your conversations, your monthly review and your end-of-month decisions. Behind that, automated monitoring, daily reporting, launch nudges and a bot you can message any time make sure nothing slips between calls.
Automations
These are not features we're building. They are running today, against live client data, every day.
a 6 AM IST snapshot of yesterday across every outlet, delivered before service starts so the day begins with truth, not guesswork.
a full end-of-month report covering competitor activity, rank shifts, ad performance, rating drift, menu engineering opportunities and the playbook for the month ahead.
Day 7 / Day 14 / Day 30 check-ins after a new outlet, menu, or campaign launch, so nothing quietly underperforms (e.g. the Chakra add-on scorecard).
end-of-cycle audit of Swiggy and Zomato payouts against orders served, flagging discrepancies before they compound.
NlytenBot — always-on backup
Your operator may be on another call, in service, or simply not at a desk at 11pm. NlytenBot covers that gap. It's an AI assistant trained on your live aggregator data — so when you need a number, a snapshot, or a sanity check right now, you get it right now.
You still get the human follow-up. Your operator picks up the thread shortly after, walks you through what the numbers mean, and takes you through the pipeline of what we're doing about it. The bot buys you immediacy; the operator buys you understanding.
Things people actually ask
NlytenBot
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One more thing
AI is not replacing the one-on-one we have with you. It is only an extension of the service.
The bots watch. The bot answers when we can't pick up at 11pm. But your operator owns the relationship, the strategy and every call about your restaurant. The automation exists so the human attention can go deeper — not get diluted.
FAQ
A person. AI is not replacing the one-on-one relationship — it is only an extension of the service. Your operator owns your account, your strategy, and every meaningful conversation. The bot is there for the in-between moments: when you want a number at 11pm, when your operator is mid-service, when you simply don't want to wait. Whatever the bot tells you, your operator will follow up to walk you through what it means and what we're doing about it.
If you'd like, we can show the digest and the bot wired to your live aggregator data on the discovery call.